For your convenience, this Two Liberty Place Handbook includes an Electronic Tenant® Service Request System. Use this system to submit routine maintenance requests directly to the Engineering department; to track the status of previously submitted requests; to download important documents; and to communicate with the Office of the Building.
Once you have logged into the system, you will be presented with the following options:
For detailed instructions for using the Electronic Tenant® Service Request System please see the following pages or contact the Office of the Building.
Completing a Service Request Form
After logging in, under Service Requests click on the "Request Service" link. Users will be taken to a service request form.
You will receive confirmation via e-mail that your request was submitted to the Office of the Building.
Updating User Information
Personalized user information is used to auto-fill the Electronic Maintenance Request Form for quick and easy submission. In addition, accurate contact information will assist the management staff in expediting all maintenance requests. Each user should check regularly to ensure that accurate information is on file.
Electronic Maintenance Request Log
This feature allows users to track and monitor all service requests submitted through the Electronic Tenant® Service Request System. Service requests are sorted by month and will have the current month displayed upon entry.
Here users can download and print various administrative forms, reports and documents. In order to access the forms and documents contained in this section, users must have Adobe Acrobat Reader 5.0 or higher installed on their computers. This software is free and can be obtained by clicking here (opens in new window).
Questions regarding the Electronic Tenant Services Request System should be directed to the Office of the Building.